196 Millers Falls Road, Turners Falls, MA 01376
Tel: 413-863-0025
Payment Information
Payment Options
We gladly accept all major credit cards, check, cash, and Carecredit.
Payment is due in full at time of all services.
CareCredit Portal
Payments made with CareCredit must meet the following criteria:
- CareCredit Accountholder must be listed as a client on account.
- Accountholder must present two forms of identity for every transaction (one can be the card itself).
- Accountholder must be present to sign.
Welcome
To Our Hospital
Ready to join the LJBVH family? Give our office a call or text and we can send you a link to pay the deposit.
This deposit will be applied as a credit in full at the time of your appointment.
If you haven't received confirmation for your appointment, please reach out to our team prior to payment.
Late Appointments
If you are more than 10 minutes late to your appointment, we will ask you to reschedule.
Missed Appointments
If you are unable to make your appointment, please let us know as soon as possible by text, phone or email so that we may offer that appointment time to another pet needing care.
We will charge a missed appointment fee for each pet with less than 1 hour notice or no notice at all.
Missed Appointment with Veterinarian - $71
Missed Appointment with Technician - $30
After a second missed appointment, you will be asked to pre-pay for all services prior to scheduling.